CPT 99205: New Patient Office Visit, High Complexity

Jupiter RCM article cover: CPT 99205: New Patient Office Visit, High Complexity

CPT 99205 is the highest-level office or outpatient visit for a new patient. It requires a high level of medical decision making, or at least 60 minutes of the provider’s total time on the date of the visit. It fits new patients with severe or life-threatening problems, or visits that lead to decisions such as hospital admission.

CPT 99205 description

99205 is a new patient office or other outpatient visit with a medically appropriate history and/or examination and a high level of medical decision making. When time is used to choose the level, 60 minutes must be met or exceeded.

Who counts as a new patient?

Under CPT, a new patient has not received any professional services from the physician or other qualified health care professional, or from another physician or professional of the exact same specialty and subspecialty in the same group practice, within the past three years. Medicare generally treats a nurse practitioner or physician assistant who works with a physician as the same specialty as that physician. The established patient equivalent is 99215.

New patient levels at a glance

New patient codeMedical decision makingOr total time on the date of the visit
99202Straightforward15 minutes or more
99203Low30 minutes or more
99204Moderate45 minutes or more
99205High60 minutes or more

High medical decision making: what supports 99205

Two of the three elements must reach high:

ElementModerate (99214 / 99204)High (99215 / 99205)
Problems addressed1 or more chronic illnesses with exacerbation, progression or side effects; or 2 or more stable chronic illnesses; or 1 undiagnosed new problem with uncertain prognosis; or 1 acute illness with systemic symptoms; or 1 acute complicated injury1 or more chronic illnesses with severe exacerbation, progression or side effects of treatment; or 1 acute or chronic illness or injury that poses a threat to life or bodily function
Data reviewed and analyzedAt least 1 of 3 categories: any 3 data items (notes, test results, tests ordered, independent historian); or independent interpretation of a test; or discussion with an external physician or other appropriate sourceAt least 2 of the same 3 categories
Risk of patient managementModerate, for example prescription drug managementHigh, for example drug therapy requiring intensive monitoring for toxicity, a decision about hospitalization or escalation of care, or a decision about emergency major surgery

Typical 99205 visits

  • A new patient referred with a severe flare of a chronic disease, where admission is considered.
  • A new patient with symptoms that could threaten life or bodily function, with outside records reviewed, tests ordered and the case discussed with another specialist.
  • Starting a drug that needs intensive monitoring for toxicity.

Billing 99205 by time, and prolonged visits

Count the practitioner’s total time on the date of the visit, including:

  • Preparing to see the patient, such as reviewing tests
  • Getting or reviewing separately obtained history
  • Performing a medically appropriate exam
  • Counseling and educating the patient, family or caregiver
  • Ordering medications, tests or procedures
  • Referring and communicating with other professionals (when not separately reported)
  • Documenting in the record
  • Independently interpreting results (when not separately reported) and coordinating care

For time well beyond 99205, CPT uses add-on +99417 for each additional 15 minutes. Medicare uses G2212 instead: per the CMS Evaluation and Management Services guide (MLN006764) (opens in a new tab), 99205 plus one unit of G2212 needs 89 to 103 minutes of total time.

Common 99205 mistakes

  • Long visit, moderate complexity: billing 99205 by MDM when the problems were moderate. Time can support it only if 60 minutes or more is documented.
  • Patient status: the patient was seen by the same specialty in the group within three years.
  • Thin documentation: the note does not show the severity or the high-risk decision.

Frequently asked questions

Is 99205 the same as a consultation?

No. Medicare does not pay consultation codes, so new patient visits after a referral are usually billed as 99202 to 99205. Some commercial plans still accept consultation codes.

Does a long new patient visit always qualify?

Only if at least 60 minutes of qualifying time on the date of the visit is documented, or high MDM is met.

Related guides

CPT is a registered trademark of the American Medical Association. This guide summarizes the office visit E/M rules in effect since 2021, with the 2024 time wording, and the CMS Evaluation and Management Services guide (MLN006764) (opens in a new tab). Payer policies and your documentation decide what is billable.

Complex new patients, simple payments?

We make sure complex new patient visits are documented and billed at the level they support.

About this article

This article was published by the Jupiter RCM editorial team for general information about medical billing and revenue cycle management. It is not legal, compliance or coding advice for your specific situation. Payer policies and code sets change, so always check the current requirements.

Let’s take a closer look at your revenue cycle

Tell us what’s getting stuck. Denials, old A/R, credentialing, reports nobody reads? We’ll look at how you work now and tell you straight what we’d change, and why.