Draft pending legal review. This page describes how this website works as built and must be reviewed and approved by Jupiter RCM before publication.
Last updated: September 27, 2026
This Privacy Policy explains what information Jupiter RCM (“we,” “us”) collects through jupiterrcm.com, how we use it, and the choices you have. It applies to this website only. Services we provide to healthcare practices are governed by separate agreements, including Business Associate Agreements where required.
Information we collect
Information you give us
When you submit our contact form, we receive the details you enter: your name, practice or organization, email address, and optionally your phone number, role, specialty, number of providers, current billing setup, services of interest and message.
Information collected automatically
Like most websites, our web server records basic technical information such as your IP address, browser type, the pages you request and the date and time of each request. We use it for security, troubleshooting and preventing abuse. For example, the contact form keeps a temporary, one-way hashed version of your IP address to limit repeated submissions.
Please do not send patient information
This website and its contact form are for business inquiries only. Please do not send protected health information (PHI) through this website or by regular email. That includes patient names, dates of birth, member IDs and claim details.
How we use information
- To respond to your inquiry and discuss our services
- To operate, secure and improve this website
- To comply with legal obligations
We do not sell personal information, and we do not use your contact form details for advertising.
How information is shared
Contact form submissions are delivered to our business email. We share information only with service providers that help us run this website and our email (such as our website host and email provider), and only as needed for those services, or when required by law.
Retention
Contact form submissions are sent by email and are not stored in the website’s database. We keep inquiry emails only as long as needed to respond and manage our business relationship, unless a longer period is required by law.
Cookies
This website does not use advertising or analytics cookies as built. See our Cookie Policy for details.
Your choices and rights
You can ask us to access, correct or delete the personal information you have sent us. Depending on where you live, you may have additional rights under state privacy laws. To make a request, contact us using the details below.
Children
This website is intended for healthcare businesses and is not directed to children under 13. We do not knowingly collect information from children.
Changes to this policy
We may update this policy from time to time. The “Last updated” date shows when it was last changed.
Contact us
Email info@jupiterrcm.com, call +1 (770) 374-4111, or write to Jupiter RCM, 1611 Satellite Blvd, Ste 15 PMB 1016, Duluth, GA 30097.