Resources

Medical Billing and RCM Resources

This page collects practical guides, tools and definitions for practice owners, administrators and billing teams.

Guides

Practical guides

What is revenue cycle management?

Each stage of the revenue cycle, what goes wrong, and what to measure.

Credentialing vs. payer enrollment

The steps, documents and timelines involved in getting providers paid.

How to choose a medical billing company

Questions to ask, contract terms to check and red flags to avoid.

Tools & references

Tools and references

Denial impact calculator

Estimate how much billed revenue sits in denials that never get reworked.

Pricing models explained

Compare percentage, per-claim, flat and hybrid pricing.

Specialty billing guides

Codes and payer rules to watch in eight specialties.

Frequently asked questions

Answers about outsourcing, services, pricing and security.

Glossary

Revenue cycle terms, defined

TermDefinition
A/R (accounts receivable)Money owed to the practice for services already provided, from payers or patients.
AdjudicationThe payer’s process of reviewing a claim and deciding what to pay.
CARCClaim Adjustment Reason Code. It explains why a claim or line was paid differently than billed.
RARCRemittance Advice Remark Code. It adds detail to a CARC.
Clean claimA claim accepted and processed without corrections or requests for more information.
ClearinghouseAn intermediary that checks and forwards electronic claims to payers.
ERA (835)Electronic remittance advice: the payer’s electronic explanation of a payment.
Eligibility verificationConfirming a patient’s coverage and benefits before the visit.
Timely filing limitThe deadline, set by each payer, for submitting a claim.
Business Associate AgreementA HIPAA-required contract between a covered entity and a vendor that handles protected health information on its behalf.

Let’s take a closer look at your revenue cycle

Tell us what’s getting stuck. Denials, old A/R, credentialing, reports nobody reads? We’ll look at how you work now and tell you straight what we’d change, and why.